All items can be returned in within 14 days.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity.

Return:

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us via email address: komatboutique@gmail.com, by means of a clear statement (a letter sent by post, fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

General information: 

1) You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days has expired.

2) Please avoid damage and contamination of the product. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

3) You must be liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to check the nature, properties and functionality of the goods.

4) The return is not free of charge for you. We assume no responsibility for any loss or damage during shipping. For your own safety, please use secured and trackable shipping.

5) Hygiene items are excluded from the right of withdrawal. these are declared as such in the description.

6) Please note that returns of items from our archive sale are generally excluded. This exclusion applies due to the heavily reduced prices and the condition of the items, which have already been worn or used in the past. We ask for your understanding.

7) We would also like to point out that we do not accept returns from other EU countries and therefore no refunds will be made for goods to customers from other EU countries.

Step into Komat-Boutique, an exclusive haven for genuine vintage and designer treasures. Based in Berlin, we provide premium items from leading streetwear and luxury brands, encompassing various eras and styles.

At Komatboutique, we cherish our mastery in authenticating luxury items. Each article in our assortment undergoes a meticulous examination by our cadre of seasoned and well-versed luxury connoisseurs.

Rest assured in the authenticity of our offerings, as we provide an unwavering guarantee for every item we showcase.

Luxury Authentication

 To ensure that every item is authentic, we start by closely inspecting its craftsmanship, materials, and hardware. We meticulously compare each detail to the brand's unique design and construction standards. Our evaluation also takes into account our in-depth knowledge of the brand's history and how it has evolved over time.

We partner exclusively with certified and highly experienced companies boasting decades in the luxury industry. Our suppliers are chosen with great care, considering their expertise, reputation, and dedication to top-notch quality. We've built enduring relationships with some of the industry's most esteemed luxury dealers, guaranteeing access to highly coveted pieces from the most sought-after brands.

Furthermore, we refrain from acquiring items from private individuals, except in exceptional cases involving exceptionally rare pieces. Recognizing the complexity of the authentication process, we limit our purchases to sources we are familiar with and trust implicitly.